Is your product vegan?
All our ingredients are plant-derived and therefore vegan.
What safety testing do you do on your products?
We have tested the product for skin irritation and allergenicity in a clinical test with 50 human volunteers with a range of skin types (known as a human repeat insult patch test). There were no adverse reactions of any kind during the course of the study.
We also routinely test product batches for microbial growth and physical stability. We have never had any product fail those tests.
Is the packaging recyclable?
Our product bottles are made of PET plastic which is recyclable. We considered using glass bottles, but we were concerned about the potential for breakage. The pump is reusable, not recyclable.
Should I stop using my barrier cream (Aquaphor, Eucerin, Vaseline, etc.)?
Our product is not a barrier cream. Such creams are used for severe dry skin and eczema on the advice of a physician. Nuthatch Naturals Daily Soothing Lotion is meant for moisturizing minor dry skin.
What is your return policy?
If you are not happy with your purchase, please let us know and we will refund the purchase cost in full. We cannot accept product returns. Please consult our return policy for details.